How to weave Performance Care into people practices
From the moment someone applies for a role to how they’re onboarded, developed, and supported, Performance Care matters.
When people practices are designed with Performance Care in mind, employees feel supported, managers feel less pressure to solve everything themselves, and performance improves in a sustainable way.
Incorporating Performance Care into hiring starts with being upfront about both performance expectations and the support systems available. Highlight workload, key performance metrics, and the resources available to help employees succeed. Setting these expectations early showcases that your workplace values sustainable performance, helping you attract the right candidates who value both success and work-life balance.
Onboarding is your chance to establish a Performance Care culture from day one. Ensure new hires understand where to find help and how the company supports them in their roles. Setting clear expectations about performance, while also showing you care about their overall wellbeing, builds trust and helps them hit the ground running.
Performance management can often feel like a heavy-handed process, especially when employees aren’t hitting targets. But when you apply the Performance Care approach, it shifts the focus from negative consequences to growth. Managers can use these conversations as an opportunity to learn more about what their team members need, so they can provide support and set achievable goals.
Managers play a crucial role in Performance Care, but they can’t be expected to have all the answers. It’s important to provide them with the right tools and training to effectively guide their teams. This includes teaching them how to have open, supportive conversations, how to actively listen, and how to create a safe space for feedback.
When Performance Care is woven into every stage of the employee experience, from hiring to leadership development, organisations can foster a more engaged and resilient workforce. This approach leads to lower burnout, higher retention, and greater employee satisfaction, ultimately driving sustainable success for both individuals and the business.